Smart And Active Terms and Conditions

Effective Date: 10/01/2022

1. Acceptance of Terms 

By using the services and products offered by Smart And Active through the website located at https://smartandactive.org you agree to be bound by these Terms and Conditions If you do not agree with these terms, please do not use our services.

2. Shipping Policy

  • Order Processing: Orders are typically processed within 3 physical weeks after the purchase is made. Processing times may vary during peak seasons or due to other exceptional circumstances.
  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. The shipping method you choose may affect the delivery time.
  • Shipping Costs: Shipping and handeling will be free.                                                          
    Delivery Time: Estimated delivery times will be provided during the checkout process. These times are approximate and may be subject to delays caused by unforeseen circumstances.
  • International Shipping: For international orders, please note that customs and import duties may be applied upon arrival in your country. These charges are your responsibility.

3. Cancellation Policy

  • Order Cancellation: You may cancel your order within 30 business days  from the date of purchase. To cancel your order, please contact our customer support team at  Hight Project Group, Inc/DBA Smart & Active 150 NW 176th street, Unit E, Miami, FL 33169 or call us 786-656-0955

           A cancellation fee may apply.

  • Refund Policy: If you cancel your order within the specified cancellation period, we will process your refund within 30 business days. Refunds will be issued to the original payment method used for the purchase.

4. Return and Refund Policy

  • Please refer to our separate Return and Refund Policy available on our website for detailed information on the return process and conditions.

5. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these Terms and Conditions periodically.

6. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at  Hight Project Group, Inc/DBA Smart & Active 150 NW 176th street, Unit E, Miami, FL 33169 or call us 786-656-0955